Please allow 3-5 business days for your order to ship. For any order related questions, please reach out to customercare@grownalchemist.com and our customer service team will be more than happy to assist you!

Shipping Rates

Shipping within the USA:

Free – Standard shipping for all orders shipped within USA.

$8 – Expedited shipping (2-day delivery).

LAST DAY TO PLACE AN ORDER TO GET YOUR GIFTS IN TIME FOR THE HOLIDAYS IS DECEMBER 16TH. at 12pm EST

Shipping within Canada:

$9.95 – Standard shipping for all orders below $75 CAD.

$20 – Expedited shipping (2-day delivery).

LAST DAY TO PLACE AN ORDER TO GET YOUR GIFTS IN TIME FOR THE HOLIDAYS IS DECEMBER 16TH at 12pm EST.

International shipping

Standard shipping to available destinations outside the USA:

$25 – orders below US$125 (standard shipping).

Free – orders above US$75 sent within USS (standard shipping).

If you would like to ship to another country, please change the country selector in the header menu. Different shipping rates will apply.

Free shipping may not apply when used in conjunction with other promotions. Please review your order at checkout to see if you meet free shipping spend requirements.

Standard Shipping within Australia:

$9 – orders below AU$50.

Free – orders above AU$50.

If you would like to ship to a country outside of Australia, please change the country selector in the header menu. Different shipping rates will apply.

Free shipping may not apply when used in conjunction with other promotions. Please review your order at checkout to see if you meet spend requirements.

Standard Shipping within New Zealand:

$9.95 – orders below NZ$50.

Free – orders above NZ$50.

If you would like to ship to a country outside of New Zealand, please change country selector in the header menu. Different shipping rates will apply.

Free shipping may not apply when used in conjunction with other promotions. Please review your order at checkout to see if you meet free shipping spend requirements.

Standard Shipping within the EU:

€25.00 – orders below €75.

Free Shipping – orders above €75.

If you would like to ship to a country outside the EU (including the U.K.), please change the country selector in the header menu. Different shipping rates will apply.

Free shipping may not apply when used in conjunction with other promotions. Please review your order at checkout to see if you meet spend requirements.

Standard Shipping within the U.K.:

£3.95 – orders below £40.

Free Shipping – orders above £40.

If you would like to ship to a country outside of the U.K. please change the country selector in the header menu. Different shipping rates will apply.

Free shipping may not apply when used in conjunction with other promotions. Please review your order at checkout to see if you meet free shipping spend requirements.

International Shipping Rates

Returns and exchanges

Grown Alchemist has a 30-day return policy: you have 30 days from when your order is delivered to ship/postmark it back to our return centre for a refund or exchange.

Returning or exchanging your purchase

Items purchased via grownalchemist.com can be returned to us directly for a refund or exchange. Items purchased via specialty stockists or retailer must be returned to their original point of purchase.

Grown Alchemist has a 30-day return policy: you have 30 days from when your order is delivered to ship/postmark it back to our return centre for a refund or exchange.

When returning any items being submitted must be unopened and in their original sale condition. Should you decided to return or exchange your order you will be responsible for any additional postage. When submitting items for return please place the item(s) in the original shipping box, or any other solid carton box. Close the box and tape it securely. You may ship your return with a carrier of your choice. For your safety, make sure to get a tracking number so that the carrier will refund you in the event of theft or loss during delivery to our warehouse.

Please send the package to:

Grown Alchemist Online Returns

PO Box 249

North Melbourne, 3051

Australia

Gifted items purchased from our website can be exchanged providing the product is unopened and you have proof of purchase. We do not offer refunds for gifted items.

In the unlikely event that items in your Grown Alchemist order are damaged, faulty or incorrect please contact our Customer Service team via customercare@grownalchemist.com to arrange your product return or exchange.